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Contacts | Adding a Trainer as a Contact

Creating a Trainer contact

  • This guide explains how to create a trainer contact so they can be assigned to schedules.


When to Use This

Use this when adding a new trainer to your system so they can be selected when creating schedules.


Steps to Create a Trainer Contact

  1. Log in as an admin

  2. From the left menu, select Contacts

  3. Click New Contact

Screenshot 2026-04-13 at 10.54.40.png


Enter Contact Details

  1. Set Contact Type to Trainer

  2. Enter:

    • First Name

    • Last Name

    • Email Address

  3. Set Contact Profile – Trainer to Yes (This is the important bit!)

    1. optional - add a trainer colour so it displays on the timetable with this colour. Full user guide here

  4. Click Save

Screenshot 2026-04-13 at 10.55.19.png

Contacts | Trainer YES


What Happens Next

  • The contact is now available in the Trainer dropdown when creating schedules

  • They can be assigned to timeslots and timetables

Screenshot 2026-04-13 at 10.59.14.png

Schedules | Trainer will appear in the dropdown


Important Notes

  • If a trainer does not appear in the dropdown when creating a schedule, check:

    • Contact Type = Trainer

    • Contact Profile – Trainer = Yes

  • You can update an existing contact to a trainer by editing their contact type and profile


Recommended Tips

  • Use a valid email address if the trainer will need communication from the system

  • Keep naming consistent to make trainers easy to find in dropdowns

  • Set up trainers before creating schedules to avoid delays

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