Admin | Updating a Contact’s Marketing Preference

Contacts can opt in to receive marketing emails when completing a form via:

• The website footer ("Sign up to the newsletter")

• The website checkout process

• In some cases custom website have opt in options also

When a contact opts in, this preference is stored on their contact profile.

🔍 View or Update Marketing Preference (Admin)

1. Go to Contacts > All Contacts.

2. Select the Contact you want to review.

3. On the contact’s profile, locate the Marketing Preference checkbox.

   • ✅ Ticked = Contact has opted in to receive marketing emails.

   • ⛔ Unticked = Contact has not opted in.

4. To unsubscribe a contact, de-select the checkbox and click Save.

📊 Reporting

• Contacts who have the Marketing Preference ticked appear in the Opt-In Mailing List report.

• Once a contact is unsubscribed, they will no longer appear in this report.