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CourseCo generic automated emails

When onboarding with CourseCo, we will review the automated emails that will be sent from the CourseCo platform. See below some examples listed.

If you would like any of the below installed on your website, please contact your CRM lead for more information

Template

General Content

When does this trigger

1

Website - Invite email

Hello $name, 

Thanks for signing up to La Touche Training’s learning platform..

Please click here to verify your email. 

Kind Regards,

Your signoff message 

  • Guest signs up

  • Org rep, adds delegates on the checkout and completes a booking

2

Admin - Invite email

Hello @first_name@,

You have been invited to join our platform. Please accept by clicking here:

Accept invite

Kind Regards,
Your signoff message 

  • Admin adds contact and sends invite email

3

Contact Us / Enquiry Email

Hi $first_name,

Thank you for contacting us. We will be in touch soon! 

Kind Regards,

Your signoff message 

  • Website User completes a contact us form

  • Website User completes a Enquiry form

4

Newsletter Sign Up

Thank you for joining our mailing list.

Kind Regards,

Your signoff message 

  •  When someone signs up to newsletter

5

Lead Booker | Website Booking confirmation email

Hi @leadbookerfirstname@, 

Thank you for your booking.

Booking Details

Booking id: @bookingid@

Course: @course@

Start Date: @startdate@ @starttime@-@endtime@

All Dates: @listalltimeslotdatesforschedule@

Location: @onlinemeetinglink@ @sublocation@ @location@ 

@address1@

@address2@

@address3@

@locationcounty@

@locationpostcode@

Cost per person: €@feeperson@

@discountvalue@

Booking Total: €@feebooking@

@schedulenote@

  • When a individual books a course

  • When a lead booker books a delegate onto a course

6

Lead Booker | Backoffice Booking confirmation email

Hi @leadbookerfirstname@, 

A booking was made on your behalf by a member of our team

Booking Details

Booking id: @bookingid@

Course: @course@

Start Date: @startdate@ @starttime@-@endtime@

All Dates: @listalltimeslotdatesforschedule@

Location: @onlinemeetinglink@ @sublocation@ @location@ @address1@

@address2@@address3@@locationcounty@

@locationpostcode@

Cost per person: €@feeperson@

@discountvalue@

Booking Total: €@feebooking@
@schedulenote@

When an admin makes a back office booking for a lead booker

PO number Must be entered to trigger

7

Delegate | Booking confirmation email (Backoffice & website booking)

Hi @studentfirstname@,  

You have been booked onto a course by @leadbookerfirstname@

Booking Details

Booking id: @bookingid@

Course: @course@

Start Date: @startdate@ @starttime@-@endtime@

All Dates: @listalltimeslotdatesforschedule@

Location: @onlinemeetinglink@ @sublocation@ @location@ @address1@@address2@@address3@@locationcounty@@locationpostcode@
@schedulenote@

  • When org rep books student onto course

  • When a individual books a course

8

Delegate | Reminder Email

Hello @studentfirstname@,

Reminder you course is starting soon:

Course: @course@

Start Date: @startdate@ @starttime@-@endtime@

All Dates: @listalltimeslotdatesforschedule@

Location: @onlinemeetinglink@ @sublocation@ @location@ @address1@ @address2@ @address3@

@locationcounty@ @locationpostcode@

@schedulenote@

  • When a course is starting in x days

  • Reminder can be send eg 7 days before and 1 days before

9

Admin | Website Booking confirmation to admin

Hi,

A booking has been completed on the website.

Booking Details

@bookingid@ : @course@

@scheduleid@: @schedule@

@location@

Organisation: @organisationname@

Leadbooker: @leadbookername@

PO: @purchaseordernumber@

Total: @feebooking@

  • When a website booking has been made.

10

Generate Certificate | send email to student with Cert attached

Dear @studentfirstname@,

Your Certificate of Completion for @course@ is now available, please see attached.

You can also access your certificate anytime by logging into your online profile, simply following these instructions:

Log in to your profile

Click on your profile tab

Click on the documents tab to see all documents

To download your Certificate of Completion, click the download icon

  • When admin selects Generate Cert button on a booking

11

Generate Certificate | send email to leadbooker with Cert attached

Subject line: @bookingid@: @studentname@'s Cert for @course@

Hi @leadbookerfirstname@, 

Please see attached cert for @studentname@ who completed @course@ on @enddate@. 

  • When admin selects Generate Cert button on a booking

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