Admin | Updating a Contact’s Marketing Preference
Contacts can opt in to receive marketing emails when completing a form via:
The website footer ("Sign up to the newsletter")
The website checkout process
In some cases custom website have opt in options also
When a contact opts in, this preference is stored on their contact profile.
🔍 View or Update Marketing Preference (Admin)
Go to Contacts > All Contacts.
Select the Contact you want to review.
On the contact’s profile, locate the Marketing Preference checkbox.
✅ Ticked = Contact has opted in to receive marketing emails.
⛔ Unticked = Contact has not opted in.
To unsubscribe a contact, de-select the checkbox and click Save.
📊 Reporting
Contacts who have the Marketing Preference ticked appear in the Opt-In Mailing List report.
Once a contact is unsubscribed, they will no longer appear in this report.