CourseCo Roadmap Approach

CourseCo Roadmap & Feature Enhancement Process

At CourseCo, our platform evolves continuously in response to the real-world needs of training providers and education communities. We operate an active product roadmap that balances stability with innovation ensuring the platform grows meaningfully without disruption to our clients.

Our Roadmap Planning Approach

We work in quarterly planning cycles, releasing both major and minor updates throughout the year:

• Minor updates include:

  • Bug fixes

  • Cosmetic or usability enhancements

  • Small configuration improvements based on customer feedback

• Major updates focus on:

  • New feature rollouts

  • Integrations (e.g. accounting, CRM, third-party APIs)

  • Platform logic changes (e.g. booking flows, timetabling, automation rules)

We publish all updates through our Product Updates section, keeping you informed of improvements, enhancements, and fixes.

Feature Requests & Product Extensions

At CourseCo, our roadmap is renowned for being active and customer-driven. We continually evolve the platform by listening to the needs of our training provider community, while ensuring changes are delivered in a structured and sustainable way.

When clients request a new feature, we follow a defined internal process:

1. Assess – Determine whether it is a bug, a small improvement, or a new feature.

2. Classify – If it is a new feature, run it through our product extension process to check if it aligns with our core roadmap and wider customer needs.

3. Route –

   • If aligned, schedule it for a future release.

   • If not aligned, provide a custom quotation so it can be developed specifically for the client.

This approach ensures our roadmap evolves in a deliberate, strategic way.

Driven by Our Community

Unlike other platforms, CourseCo is known for being highly responsive to our community of users. Our roadmap is shaped by the frontline needs of the people using our platform every day. From administrators and finance managers to trainers and course coordinators.

Our approach isn’t one-size-fits-all. We listen, assess, and evolve based on what helps our customers save time, reduce errors, and improve learner outcomes. Our hands on checkin calls ensure we are always connected and informed about the needs of our growing community.

If you have a feature request or want to understand our roadmap in more detail, reach out to the CourseCo team via the Help & Support portal.