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System Error Logs | How to access

For some users, they would like access to the error logs to understand errors their website users maybe facing. A tech friendly user will be able to read the logs and gather the relevant information (if provided).

There are unlimited reasons why a error logs may be created. CourseCo constantly work through error logs and make improvements when necessary.

How to review your error logs

This is an add on feature. Please contact us to learn more

  1. Login as and Admin

  2. While in the Home screen - Navigate to the top right of the screen

  3. From the profile icon, select System

    Screenshot 2024-03-26 at 10.48.09.png
  4. On the next screen, select the Left Menu option - Errors

    1. Here you can filter by Date Range

  5. From here, you can see the referer column to read the url .

  6. The ID Column is hyper linked - to get more details of the log, select the id

    1. A new tab will open with the full details

      Screenshot 2024-03-26 at 10.48.44.png

The logs are read and understood by skilled developers


Example of log

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.