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Website: Multi-buy Courses on the checkout (self paced and trainer led)

With CourseCo’s newest feature, users can buy multiple courses on the checkout at one time. This feature allows Org reps to purchase more than x2 courses for as many delegates as required.

Please note that ‘Multi-buy’ is an Add on feature and not included in our Starter, Plus or Prime Package. Please contact your CRM Lead for more informarion

Product Owner Top Tips

  • Multi-buy feature is great for allowing your buyers spend more in 1 booking

  • Shoppers can purchase multiple trainer led and self paced courses on the one checkout making it quick and easy to buy courses online

As a shopper, adding a course to the cart and proceeding to the checkout

To purchase multiple courses on the checkout, please follow the steps given below:

  • Login to the website using your email and password.

  • Go to ‘Find Courses’ button on website homepage

  • Select the course from the list that you want to purchase

  • Click on ‘More info’ to select the date and location of the course

  • Select the date and location of the course on the course detail page

  • Select the number of delegates for which you want to book the course

  • Click on ‘Add to cart’ button to add the course to your cart

  • To add more courses, go to ‘Find courses’ button on the top of the website page

  • Select the course from the list you want to purchase

  • Click on ‘More info’ to select the date and location of the course

  • Select the date and location of the course on the course detail page

  • Select the number of delegates for which you want to book the course

  • Click on ‘Add to cart’ button to add the course to your cart

Viewing your cart

After you have added all desired courses to the cart, you can view a list of added courses to confirm and complete checkout.

To view your cart:

  • Go to the course detail page on the website

  • On course widget, click on ‘View Cart’ button

  • You will be redirected to checkout where you can view the list of courses added

Completing the Multibuy checkout

  • On the checkout, review your cart to confirm the added courses

  • Apply a coupon code on the cart, if applicable

  • Complete the delegate details like name, email and phone number

  • Add your card number in card details section

  • Input your billing address in the address details

  • Click on ‘Complete booking’ to complete the checkout

Outcome:

  • Multiple courses will be booked for multiple delegates

  • Org rep can see all the courses booked for delegates in their portals

  • Trainer can view and take attendance on their portal

  • Admin can view the delegates attending on their timetables

Cancelling a multi-buy booking - currently CourseCo multi buy bookings do not allow admin to cancel just 1 schedule from a multi-buy booking.

If a schedule needs to be cancelled, the whole booking needs to be cancelled and the correct schedules need to be rebooked.

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