Login & Session Idle time 'keep me logged'

Default Login Idle Time

• If you are inactive for a set time (default 1 hour and can be changed in your onboarding), the system will automatically log you out.

• “Inactive” means no clicks, typing, or page navigation within the system.

• When this happens, you’ll see the login screen again and need to sign back in.

“Keep Me Logged In” Checkbox on the login page

This is a setting and can be enabled/disabled on your platform.

When logging in, you’ll see a “Keep me logged in” option:

• If left unchecked:

  • You’ll be logged out after the idle time (e.g. 1 Hour).

  • You’ll need to enter your credentials again to log back in.

• If checked:

  • You’ll still be logged out after being idle.

  • But the system will automatically log you back in when active again, using your saved session — until the login lifetime expires (e.g., after 10 days).

  • After the login lifetime ends, you’ll be asked to log in manually again.