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Contacts FAQ

This section outlines some of the most frequent questions related to the Contacts Plugin. You can find the answers to them just below the question.

What is the different between an Organisation and an Org Rep contact?

The Organisation contact is a company / firm entity on its own. It is a reference contact to link your Org Rep with the Organisation. The Organisation contact cannot be invited to Sign Up, Verify or Log In to the platform. You must make sure to never book a course against an Organisation contact as they do not have any access to the LMS.

An Org Rep contact is simply a representative / employee of the Organisation. The Org Rep has their own portal to track Bookings, Courses and ToDos. They can create group bookings on behalf of an Organisation.

Is it necessary to link an Org rep contact to an Organisation?

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