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Admin Recipient Setup for Contact Form & Waitlist Alerts

Overview

Admins can manage who receives Contact Us / Enquiry emails and Waitlist alerts.
This allows messages submitted through your website to be directed to the correct people.
You can easily update or add multiple recipients at any time.


How to Add or Update Recipients

  1. Go to:
    Admin > Messaging

  2. Open Templates
    From the left menu, select Templates.

  3. Search for the Relevant Template

    • Type “contact form” to find the Contact Us / Enquiry email template.

    • Type “course-waitlist-admin” to find the Waitlist Alert template.


    • Screenshot 2025-10-28 at 09.38.17.png

      Templates > search contact form

  4. Edit the Template
    Click Edit beside the template you want to update.

  5. Assign Recipients

    • In the ‘To’ input field, search for the admin contact(s) you want to receive the email.

    • You can assign multiple recipients if required.

    💡 Tip: The contact must already exist in your system before it can be assigned.

  6. Save Changes
    Click Save to confirm and apply your updates.


Result

Once saved:

  • All new Contact Us / Enquiry submissions will go to the assigned recipients.

  • Waitlist alerts will automatically email the designated admins when a user joins a waitlist.

Screenshot 2025-10-28 at 09.38.48.png

Template Edit - add TO

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