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Admin Bookings | Booking Approval Process

Easily manage bookings that require approval before confirmation. This feature allows admins to create bookings, send them to bookers for approval, and track their status in real time.

⚠️ Note: This is an add-on feature and is available at an additional cost. Please contact your CourseCo Account Manager to enable it on your portal.

✅ Step 1: Admin Creates a Booking for Approval

  1. Go to the Bookings tab in the admin portal.

  2. Select New Booking and fill out the course details.

  3. Add a Purchase Order (PO) number.

  4. Click Send for Approval.

🔔 This can trigger an email to the booker with example title:
“Booking Requiring Approval”


📬 Step 2: Booker Receives Approval Email

The booker gets an email with the subject line:
"Booking Requiring Approval"

The email includes:

  • A summary of the booking

  • An approval link (no login required)

🔗 Step 3: Booking Approval Page (No Login)

When the booker clicks the link, they’re taken to a Booking Approval Page.

Displayed Info:

  • Course name

  • Date

  • Location

  • Price

Action required:

  • Enter email address

  • Select:
    🔘 Approve
    🔘 Decline

Once submitted, the status is saved automatically and the booking is updated with the latest status

ScreenShot Tool -20250328145725.png

👀 Step 4: Admin Tracks Status

Admins can:

  • View the updated approval status in the booking details

  • See who approved or declined (email is logged)

ScreenShot Tool -20250328145538.png

📊 Step 5: Reporting

Use the Booking Status Report to view all bookings sent for approval.

The report includes:

  • Booking details

  • Current approval status (Approved / Declined / Pending)

  • Booker email address

  • Date actioned

Screenshot 2025-03-28 at 14.58.36.png

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